❓ Questions & Answers
Everything You Want to Know About Day & Night Party Rentals
30 of the most common questions families, schools, event planners, and businesses ask about Day and Night Party Rentals — answered in plain language so you can book with total confidence.
About the Company
1. Who is Day and Night Party Rentals and where are they located?
Day and Night Party Rentals is a locally owned and operated party rental company based at
321 N Elm St, Westfield MA 01085, serving Western Massachusetts and Northern Connecticut since 2004. We are not a national franchise or a pop-up operation — we're a permanently established local business with a real warehouse, a dedicated crew, and deep roots in the Westfield and Springfield communities. You can reach us by phone at
(413) 552-6688 or book online anytime at dayandnightpartyrentals.com.
2. How long has Day and Night Party Rentals been in business?
We were founded in 2004 in Westfield, Massachusetts, which means we've been continuously serving Western MA for over 20 years. In that time we've completed 8,157 events, earned 344 verified five-star Google reviews, and grown from a small bounce house operation into one of the largest full-service party rental companies in the region. Our longevity in this market is one of the reasons so many families and schools in the area trust us year after year — they know we'll still be here next season.
3. What towns and cities does Day and Night Party Rentals serve?
We deliver throughout all of Western Massachusetts and Northern Connecticut, including Westfield, Springfield, Chicopee, Holyoke, Agawam, Feeding Hills, West Springfield, Southwick, Northampton, Amherst, Ludlow, Longmeadow, East Longmeadow, Wilbraham, Palmer, Southampton, Easthampton, Enfield CT, Suffield CT, Granby CT, Windsor CT, and dozens of surrounding communities. If you're within approximately 30 miles of our Westfield MA warehouse, there's a very good chance we deliver to you — and if you're not sure, just call us at
(413) 552-6688 and we'll confirm right away.
4. Is Day and Night Party Rentals licensed and insured in Massachusetts?
Yes, absolutely — and we hold more certifications than most party rental companies in Western MA. We are MA OPSI certified (Massachusetts Office of Public Safety and Inspections) for inflatable amusement device operation, our delivery vehicles are DOT certified commercial vehicles, all staff undergo CORI criminal background checks, and we carry comprehensive general liability insurance on every rental. We provide Certificates of Insurance at no charge for schools, parks, churches, and corporate venues. This documentation matters — don't rent from a company that can't provide it.
5. What makes Day and Night Party Rentals different from other rental companies in Western MA?
A few things genuinely set us apart. First, we've been doing this since 2004 — most competitors in our area have been around for 5 to 10 years, and real longevity means we've worked out every problem that newer companies still encounter. Second, our 344 verified five-star Google reviews are the most of any party rental company in the region, and those reviews come from real customers who had real events go exactly as planned. Third, our MA OPSI state certification, CORI-checked staff, and DOT certified vehicles represent a level of compliance that not every rental company in Western MA can match. And fourth, our delivered and set-up price is typically $50 to $100 less than most competitors — so you get more professionalism for less money.
Booking & Pricing
6. How do I book a rental with Day and Night Party Rentals?
You have two easy options. You can
book online 24/7 at dayandnightpartyrentals.com — browse the full inventory, check availability, and reserve your items with a deposit. Or you can call us directly at
(413) 552-6688 during business hours and one of our team members will help you choose the right items, confirm availability, and walk you through the booking process. Either way takes just a few minutes, and once your deposit is processed your date and equipment are locked in.
7. How far in advance do I need to book a bounce house or tent rental?
For most events, we recommend booking 2 to 4 weeks in advance. However, if your event falls during peak graduation and summer season — May through July — we strongly recommend booking 4 to 6 weeks ahead, especially for June weekends. Our most popular items like the 20x40 tent, the Big Kahuna water slide, and 7-in-1 combo bounce houses fill up weeks in advance during graduation season across Westfield, Springfield, Chicopee, and the rest of Western MA. The earlier you book, the more options you have — and the price is locked in at time of booking regardless of when your event is.
8. How much does it cost to rent a bounce house in Western Massachusetts?
Our bounce house rental prices vary by unit type and event date, but our classic bounce houses start at around
$199 and our larger combo units range from there depending on features and size. What's important to know is that our price includes delivery to your location, professional setup, a safety check, and pickup — there are no hidden fees for those services. Our delivered and set-up price is typically $50 to $100 less than most competitors in Western MA for the same level of service. For an exact quote for your date and location,
check pricing online or call us at
(413) 552-6688.
9. How much does a tent rental cost in Western Massachusetts?
Tent rental pricing depends on the size you need and your event date. A 20x20 tent package with tables and chairs starts around
$399, and our most popular 20x40 tent packages range upward from there depending on the number of tables, chairs, and add-ons you select. We also offer complete tent + table + chair bundles that are far more convenient than sourcing each item separately — one delivery, one crew, one price. For a same-day quote on your specific tent size and date,
check pricing at dayandnightpartyrentals.com or call
(413) 552-6688.
10. Do you offer a price match guarantee?
Yes — we offer a best price guarantee and will beat or match any written competitor quote for a comparable rental in Western MA. The price match must be requested at the time of booking, before your deposit is processed. Once a deposit is submitted, pricing is locked in and cannot be adjusted. We're confident making this guarantee because our pricing is already $50 to $100 less than most competitors for the same delivered and set-up service — which means most customers who call us after checking competitors find we're already the lower price without even needing to ask.
11. Is a deposit required, and is it refundable?
Yes, all rentals require a deposit of 30% to 100% depending on the size of the event. This deposit removes your selected equipment from our inventory and reserves it exclusively for your date — so other customers cannot book those same items out from under you. Deposits are non-refundable but can be applied toward a rescheduled event date within 30 days if you need to move your party. The one exception is our weather policy, which allows Saturday events to be rescheduled with notice by Wednesday at noon and Sunday events by Thursday at noon.
Delivery, Setup & Pickup
12. What does the delivery and setup process look like?
We handle everything from door to done. A few days before your event, we'll give you a 3 to 5 hour delivery window so you know when to expect us. On the day of delivery, our crew arrives, assesses your setup location, places the equipment exactly where you want it, inflates and anchors everything securely, and does a full safety and functionality check before leaving. For Saturday events, we often deliver on Friday at no extra charge so the equipment is ready and waiting when you wake up the morning of your party. After your event, we return and take everything down — you don't lift a finger.
13. What do I need to prepare before your crew arrives?
A few simple things make the setup go smoothly for everyone. Please make sure the setup area is mowed and clear of debris and pet waste before we arrive — our crew cannot set up safely on a cluttered surface. Ensure there's a clear path at least 3 feet wide for equipment transport, including unlocked gate access to your yard. For inflatables, have an electrical outlet within 75 feet of the setup location — the blower needs to run continuously to keep the inflatable filled. If you have any special placement requests or concerns about access, just let us know when you book and we'll plan accordingly.
14. Do you deliver to parks and public venues, not just private homes?
Yes — we deliver to parks, school grounds, church properties, corporate campuses, community spaces, and public venues throughout Western Massachusetts and Northern Connecticut. For events at public parks or venues that require permits or insurance documentation, we provide Certificates of Insurance at no charge naming your venue or municipality as additionally insured. We've set up at venues including Forest Park in Springfield, Robinson State Park in Agawam, and dozens of school fields, church grounds, and town commons across the region. Just let us know the venue details when you book so we can plan the logistics accordingly.
15. How long are rentals for — do you charge by the hour?
We offer full-day rentals — not hourly or 3-hour or 6-hour windows like some competitors. When you rent from Day and Night Party Rentals, the equipment is yours for the entire day. You can party as late as you want, and we pick up the next day. This is one of the most common things customers mention when comparing us to other companies — the full-day model means you're never watching the clock or rushing your guests out so we can pack up. Your event runs on your schedule, not ours.
Bounce Houses & Inflatables
16. What types of bounce houses and inflatables do you carry?
We carry one of the largest inflatable selections in Western Massachusetts — over 50 rental items including classic castle bounce houses, 7-in-1 combo bounce houses with basketball hoops and slides, Disney-themed inflatables (Disney Princess, Frozen, Cars, SpongeBob), wet/dry combo units with pool attachments, single and dual-lane water slides, obstacle courses in three sizes (30ft, 40ft, and 80ft), dunk tanks, pedestal joust arenas, and the Inflatable Night Club for adult events. Whether your party is for a 3-year-old or a college graduation crowd, we have the right inflatable for the occasion.
Browse the full inventory at dayandnightpartyrentals.com.
17. Are your bounce houses safe for kids?
Safety is the single most important thing we do. Every inflatable we own is MA OPSI certified — meaning it meets the safety standards set by the Massachusetts Office of Public Safety and Inspections for inflatable amusement devices. Every unit is commercially cleaned and sanitized after each rental and fully safety-inspected before every delivery, checking seams, anchoring points, blower connections, and structural integrity. Our crew does a complete safety walkthrough with you before leaving, and our staff are CORI background-checked so you always know who is at your home or event. Safety is not an add-on for us — it is the foundation of every rental we do.
18. What is the most popular bounce house in Western Massachusetts?
Our 7-in-1 Combo Bounce House is consistently our most popular inflatable for birthday parties and graduation events across Western MA — it combines a bounce area, basketball hoop, climbing wall, and slide in one unit, making it great for mixed-age groups. For pure water fun in the summer, the Big Kahuna Water Slide is our single most-requested item from May through August with its dual racing lanes and 20-foot height. And for the youngest guests, the Disney Princess Bounce House and Castle Bounce House are perennial birthday favorites throughout Westfield, Springfield, Chicopee, and the rest of our service area.
Tent Rentals
19. What size tent do I need for my graduation party?
The size depends on how many guests you're expecting and how you want to arrange the seating. As a general rule: a
20x20 tent comfortably seats 30 to 40 guests with tables and chairs; a
20x40 tent — our most popular graduation party size — seats 60 to 80 guests; a
30x60 tent accommodates 120 to 150 guests for large celebrations. Keep in mind you'll want extra space for a buffet table, gift table, and a little room for guests to move around, so sizing up is almost always the right call. Not sure? Call us at
(413) 552-6688 — we help families size tents for graduation parties across Western MA every single day of the season.
20. Do your tent rentals include tables and chairs?
Tables and chairs are available as add-ons and as complete bundle packages with your tent rental. Our most popular combination is the
20x40 tent + 10 banquet tables + 60 chairs, which covers a typical 60-guest graduation party in one convenient order. We also carry 60-inch round tables, folding chairs, elegant white fan-back chairs, and table linens in multiple colors. Bundling your tent, tables, chairs, and linens into one order means one delivery crew sets everything up together — no coordinating with multiple vendors.
View our tent packages here.
21. Do party tents protect from rain?
Absolutely — that's one of the primary reasons people rent tents for graduation parties and outdoor events in New England. Our commercial frame tents provide excellent protection from rain, keeping your guests, food, and décor completely dry during typical New England summer showers. We also offer sidewall add-ons that provide extra wind and rain protection on all four sides — highly recommended if the forecast looks uncertain or if your event runs into the evening. The tents are also freestanding frame structures, meaning no center poles take up floor space and your seating layout isn't interrupted.
Water Slides
22. What water slides do you have available and what is the most popular?
We carry a full lineup of water slides for all ages and event sizes: the Big Kahuna (our 20ft dual-lane racing slide — most popular every summer by a wide margin), the Tiki Plunge (steep single-plunge design, a hit with teens and adults), the Tropical Splash (colorful tropical theme with large splash pool), the Dream Double Splash (dual-lane racing), the Jr. Splash (sized perfectly for younger kids), the Tsunami, and the Tropical Slip-N-Slide for ground-level fun. The Big Kahuna is our #1 graduation party rental every June in Westfield, Springfield, Chicopee, Holyoke, and every town in our service area — book it early because it sells out fast.
23. What do I need at my home to set up a water slide?
Three things: a reasonably flat, grassy area large enough for the slide (the Big Kahuna needs roughly 30x25 feet), a standard garden hose with water access nearby, and an electrical outlet within 75 feet for the blower motor. Our crew sets up the slide, connects the water line, inflates everything, and does a full safety check before leaving your property. Most residential properties in Westfield, Springfield, Agawam, and throughout Western MA have yards that accommodate our water slides easily — if you have any space concerns, just describe your yard when you call and we'll help you figure it out.
School Field Days & Community Events
24. Do you do school field day rentals and can you provide insurance certificates?
Yes — school field days are one of our specialties and one of the things we're most proud of in our community. We are a preferred school field day vendor throughout Western Massachusetts, trusted by dozens of schools in Springfield, Chicopee, Holyoke, Westfield, Agawam, West Springfield, Southwick, and surrounding communities. We are MA OPSI certified, our staff is CORI background-checked, and we provide Certificates of Insurance naming your school or district as additionally insured at no charge, quickly, and with no paperwork hassle. We arrive early — before students come outside — set up everything, and take it all down quietly after school ends.
25. What is the best obstacle course for a school field day in Western Massachusetts?
Our 80-foot Extreme Obstacle Course is the single most-requested field day rental across all the schools we serve in Western MA. With dual head-to-head racing lanes, multiple challenge zones (climbing walls, crawl tunnels, squeeze bumpers, and a final slide), it keeps large groups of students engaged and moving for the entire field day period. For schools with tighter space or smaller student populations, our 40-foot Ultimate Obstacle Course and Double Rush Dual-Lane Course are excellent alternatives. We also recommend adding a dunk tank — putting a teacher or principal in the hot seat is the most-talked-about field day moment at schools all across Western MA every spring.
Weather, Safety & Policies
26. What happens if it rains on the day of my event?
We offer one of the most flexible weather policies in the Western MA party rental industry because we understand that New England weather is unpredictable. If rain is in the forecast, you may reschedule: for Saturday events, notify us by Wednesday at noon; for Sunday events, notify us by Thursday at noon. Your deposit will be fully applied to a new available date within 30 days. If your equipment has already been loaded onto our delivery trucks when you request a cancellation, the rental is considered active and cannot be refunded — but we monitor forecasts and communicate proactively with customers facing uncertain weather. Many of our inflatables have built-in roofs that handle light rain without any issue at all.
27. What happens if there's a problem with the rental equipment during my event?
Call us immediately at
(413) 552-6688 and we will respond. We are not the type of company that disappears after delivery. As one of our customers, Emily Humphrey, described in her five-star review: when she had an issue with a bounce house not inflating correctly, we sent someone right out to replace the blower. That's how we operate — we stand behind every piece of equipment we deliver, and if something isn't working correctly during your event, we will make it right. Our equipment is thoroughly inspected before every delivery to prevent issues from occurring, but when they do happen, we fix them fast.
28. Do inflatables require electricity? What if I don't have an outdoor outlet?
Yes — all inflatables require a continuous power source to run the blower that keeps them inflated. You will need an electrical outlet within 75 feet of the setup location. If your outdoor outlet is farther away, or if you don't have one accessible, we have generator rentals available that can power any of our inflatables independently. Generators are a popular add-on for park events, field events, or any location without convenient power access. Just let us know when you book and we'll make sure you have the power solution you need for your event location.
Specific Products & Event Types
29. What is the Inflatable Night Club and what events is it good for?
The Inflatable Night Club is one of our most unique and adult-focused rental items — a large inflatable structure with LED lighting, a dance floor interior, and a nightclub atmosphere that you can literally set up in your backyard or event space. It's become extremely popular for graduation parties with older teen and young adult crowds, milestone birthday celebrations, adult block parties, and corporate events where you want something genuinely different and memorable. It pairs beautifully with a tent setup for a multi-zone outdoor party experience.
View the Inflatable Night Club here — this one tends to get booked fast once people discover it exists.
30. Can I book multiple items together — like a tent, water slide, and bounce house — in one order?
Yes — and this is actually how the majority of our customers book, especially for graduation parties and larger birthday celebrations. Combining a 20x40 tent with a Big Kahuna water slide and a combo bounce house is our single most popular graduation party package in Western MA every summer. When you bundle multiple items, everything gets delivered together in one trip, set up by the same crew, and picked up the same way — it's one phone call, one booking, and zero coordination headaches on your end. Our team is experienced at setting up multiple items simultaneously and will work efficiently to have everything party-ready well before your guests arrive.
Browse all rentals and build your package online or call
(413) 552-6688 and we'll put it together with you.
